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Thursday, May 12, 2016

10 Factors Affecting Consumer Expectations

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Many believe that the expectations of the customers determine the quality of products (goods and services) as well as customer satisfaction...

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How to Model Customer Satisfaction?

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Now these theories and models of satisfaction is very varied, and also when it is still evolving so that there is no consensus regarding the...

Ways to Measure Customer Satisfaction

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Monitoring and measurement of this satisfaction is very important for a company, this can memeberikan feedback and input for development pur...

2 Effective Strategies to Improve Customer Satisfaction

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In general, the company implemented a business strategy using a combination between strategic offensive and defensive strategies. Offensive ...

What Is a Market?

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The term of this market contains a lot of sense, to mean anyone meeting place for sellers and buyers, Aatu titawarkan services for sale, and...

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